Reference

Legal terms for India

This page keeps the legal side of your account in one place, from access and record use to requests for changes.

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my777 Legal terms for India
REQUEST CHANNELS

Contact paths for policy requests

If you want a copy of your data, a correction, or a change to account details, send the request through the contact path that matches your account. We check the sender against the account record before we act, because that keeps the process safe for you. If the request needs more detail, we will ask once, then keep the thread open until it is settled.

Team online

Email request

Use the support email tied to your account for data copy, correction, or closure requests. Include your registered name, phone number, and the exact change you want so we can verify and move faster.

Web form

If you prefer forms, send the request from the contact page. We route it to the policy queue, then reply with the next step after we match it to your account record.

In-app chat

Use chat for quick policy questions about access, retention, or cookie settings. For changes that affect records, we may move the thread to email so there is a clear audit trail.

RECORD CARE

How we keep records safe

We handle policy requests with the same care each time: collect only what is needed, verify the sender, keep a dated trail, and close the request when the record is accurate.

Data capture

We keep only the data needed to open your account, process requests, and meet legal duties. That usually means contact details, activity logs, and request history, stored with access controls and limited staff access.

Cookie use

Cookies help us keep your session active, remember language choice, and detect unusual sign-ins. You can adjust browser settings, but some account pages may not load correctly if essential cookies are blocked.

Account security

We rely on sign-in checks, device signals, and step-up verification when a request looks unusual. If you change your phone number or email, we may ask for fresh confirmation before updating the record.

Record retention

We retain account and support records for as long as needed to handle queries, disputes, payments, and legal duties. After that period, we delete or anonymise the data where the law allows.

Change requests

If your name, contact number, or address changes, send the update through the contact route tied to your account. We compare the request with stored records before we accept the change.

Contact trail

For every policy request, we keep a dated trail showing what you asked, when you asked it, and how we replied. That helps us close the loop cleanly and avoids confusion later.

Common policy questions for India

These answers explain how access, records, cookies and contact requests work on my777. If you need a change, we use the same verification path each time so the record stays clear and the right person approves it. When local law changes, we update the page and apply the latest wording from the moment it is posted.

Access depends on local law and on whether the service may be provided where you are located. When it is permitted, the account terms on this page apply to your use and requests.

We keep the details needed to run your account, verify requests, and meet legal duties. That can include contact details, session records, and support history, stored with access controls and limited staff access.

Yes. Send the request through the contact path on this page with the account details that help us confirm you. If anything is unclear, we will ask once for the missing piece.

Cookies help keep you signed in, remember settings, and spot unusual activity. If you block essential cookies, some pages may not work as expected, so account actions could take longer.

We keep records only as long as needed for support, dispute handling, payment checks, and legal duties. After that, we delete or anonymise them where the law allows, and we do not keep them longer than needed.

Use email, web form, or in-app chat from your account. We confirm the sender against the record before making changes, which keeps the process tied to the right account.