Reference

Terms and Conditions That Govern Your Account

These terms set out the rights and obligations that apply every time you access my777 and interact with our lobby, wallet or any feature on this site.

Account Eligibility by Local LawUPI, Paytm & PhonePe Wallet RulesWithdrawal & Verification TermsAccount Suspension PolicyGoverning Jurisdiction
my777 Terms and Conditions That Govern Your Account
REACH THE TERMS TEAM

How to Contact Us About These Terms

Team online

Live Chat

Our live-chat window is available around the clock. If a clause in these terms is unclear, open a chat session and our compliance-trained agents will walk you through the relevant section in plain language.

Email Support

Send a detailed query about any term, restriction or account condition to our support address. We aim to respond within 24 hours and will reference the specific clause that applies to your situation.

Help Centre

Our help centre contains plain-language summaries of the most queried clauses — account closure, withdrawal holds, identity verification and dispute resolution — so you can find answers without waiting for an agent.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

Our obligations to you under these terms extend beyond gameplay — they cover how we store your data, how long we keep it, and how you can ask us to change or…

Data We Collect

When you register, we collect your name, contact details, date of birth and the payment identifiers you use — UPI VPA, Paytm number or PhonePe handle — solely to operate your account and verify transactions as required by these terms.

Cookie Policy

We use session cookies to keep you logged in, preference cookies to remember your lobby settings, and analytics cookies to improve site performance. You can adjust cookie permissions at any time through your browser settings without affecting your account.

Account Security

Your account is protected by password authentication and, where you enable it, a one-time passcode sent to your registered mobile number. Under these terms, you are responsible for keeping your login credentials confidential and for any activity that occurs under your session.

Data Retention

We retain account records — including transaction logs for UPI, Paytm and PhonePe payments — for as long as required by applicable law and for a reasonable period thereafter to handle disputes arising from these terms.

Requesting Changes

You may request a correction of inaccurate personal data at any time by contacting support via live chat or email. Requests to close your account and erase your data are handled under the data-rights clause of these terms within 30 days.

Dispute Resolution

Any dispute relating to these terms is first referred to our internal resolution team. If we cannot reach agreement within 14 days, the matter proceeds under the governing law stated in the jurisdiction clause at the close of this document.

Frequently Asked Questions About Our Terms

These answers address the clauses we get asked about most — account eligibility, payment conditions, data rights and how to raise a formal concern under these terms.

Eligibility depends entirely on the laws applicable to you in your location. You may open and use an account only where local law permits. It is your responsibility to confirm that accessing my777 is lawful in your jurisdiction before registering.

Yes. We may update these terms at any time, and the version published on this page at the time of your session governs that session. Continuing to use the platform after a revision is published constitutes your acceptance of the updated terms.

If your account is suspended for a breach of these terms, any confirmed deposit balance already credited to your wallet will be reviewed. Funds not subject to an active dispute are returned to the originating UPI VPA or Paytm account after verification is complete.

Contact our support team via live chat or email with your registered mobile number and a description of the change you need. We process correction requests within seven days and account-closure or data-erasure requests within 30 days, as stated in the data-rights clause.

Your account is for personal, non-commercial use only. These terms prohibit automated access, sharing your login with another person, using the platform in a jurisdiction where access is not permitted by local law, and any activity that manipulates game outcomes or payment flows.

To process withdrawals to a bank account linked via UPI or PhonePe, we may ask for a government-issued photo ID and proof of address. This is a one-time step required by our fraud-prevention obligations under these terms and is not repeated for subsequent withdrawals.

Submit your dispute in writing to our support email, referencing the specific clause and the transaction or decision concerned. Our internal team responds within 14 days. If unresolved, the matter proceeds under the governing-law clause at the end of these terms.