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How my777 Handles Your Personal Data

At my777, we collect only the data needed to run your account securely and process payments via UPI, Paytm and PhonePe — nothing extra, nothing sold.

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my777 How my777 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Email Privacy Team

Send a written request to our dedicated privacy address at [email protected]. We acknowledge all requests within 48 hours and aim to resolve data queries within seven working days of receipt.

Live Chat Support

Open the live chat widget on my777.bid to speak with a support agent directly. For privacy-specific questions, ask to be escalated to our data handling team — available during standard India business hours.

In-Account Help Centre

Log into your account, navigate to Help, and raise a privacy or data-access ticket. This route gives your request a reference number so you can track its status from within your account dashboard.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every layer of your data at my777 is governed by a clear set of practices — from the moment you enter your UPI details to the day you close your account.

Account Security

Your account password is hashed and never stored in plain text. We enforce two-factor verification for logins from new devices, and any suspicious session triggers an automatic lock that you must clear through registered email.

Cookie Use

We set session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can reject non-essential cookies via the cookie banner without losing access to your account or wallet.

Payment Data Handling

UPI, Paytm and PhonePe transaction references are stored only long enough to verify settlement and handle disputes. Raw payment credentials are never written to our servers — they pass through the payment processor's encrypted channel.

Data Retention

Account data is held for the period your account is active plus any legally required retention window. Once you request deletion and that window has passed, your personally identifiable records are removed from our live database and backups.

Third-Party Sharing

We share data only with the payment processors needed to clear your UPI or Paytm transactions and with fraud-prevention services that help protect your account. No data is passed to advertisers or analytics brokers without your explicit consent.

Your Request Rights

You may request a full export of your personal data, ask us to correct inaccurate records, or ask us to delete your account entirely. Submit requests via email to [email protected] or through the in-account Help Centre ticket system.

Common Questions About Your Data at my777

If something in this policy is unclear, the answers below cover the questions we hear most often. For anything not listed here, reach out through email or live chat and our team will respond with a specific, written answer.

We collect your name, mobile number, email address and the payment identifier you use — UPI handle, Paytm number or PhonePe ID. We also log device and session data to verify that only you can access your account.

We share data only with payment processors required to clear UPI, Paytm or PhonePe transactions and with fraud-prevention partners. We do not sell or share your data with advertisers under any circumstances.

We retain your data for as long as required by applicable law after account closure. Once that retention period ends, personally identifiable information is permanently removed from our live systems and scheduled backups.

Email [email protected] with your registered mobile number and the subject line 'Data Access Request'. We will acknowledge within 48 hours and deliver a full data export within seven working days.

Yes. Submit a deletion request via the in-account Help Centre or email [email protected]. After verifying your identity, we will remove your records once any legally mandated retention window has passed.

Payment credentials travel through the processor's encrypted channel and are never written to my777 servers. We store only the transaction reference needed to confirm settlement and handle any payment dispute.

Yes. The cookie banner on my777.bid lets you accept or decline non-essential cookies. Declining them does not affect your ability to log in, deposit via UPI or PhonePe, or access your account dashboard.

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